My friends and I would definitely come back here soon for my moms bday on September. I know for a fact that having this kind of qualities as a manager reflects how their staff are to all the guest, which is to provide them satisfaction and above and beyond service. He handled my issues in a very respectful & gracious manner. Customer Service is a very tough and challenging job that most people doesn't realized& recognized. It was relayed to the Hotel Manager Ian who took the time to listen and resolve the issue for us. I have an issue with one of the rooms I booked. My main reason of writing a review for this hotel is because I want to recognized the employees that works at the hotel.
I really recommend this for people like me that needs works 2 jobs and goes to school and would want to do a lil get away to de-stress. We enjoyed the perks that goes along in staying at this hotel, complimentary breakfast in the morning, highs peed internet access and free lobster buffet if your a new member of players club. The pool and the view is the highlight of our stay because it really gives a very relaxing feeling and atmosphere. I decided to stay here and booked total of 4 rooms to get my family & friends together to celebrate my birthday.
